I saw you re-installed Windows but kept apps and files. I don't use this product but have a few thoughts. Here is the post I made on the Google Drive forum: I checked the log generated by Backup and Sync, and I noticed an error at the end and not sure if it is related: Imgur: The magic of the Internet Here is the error message (the next button was unresponsive): Imgur: The magic of the Internet I sought support from the Google Drive forum, but the suggestions they gave still did not solve my problem, and then they just gave up.
When tried to log in with a browser, after all the steps the browser got stuck on a blank page without anyway to proceed. Your account might not have been added" message when I tried to log in on the first step for Backup and Sync after reinstalling the software. I tried many methods (registry cleanup, firewall, antivirus, etc.) and even using the ISO to reinstall Windows 10 (still keeping my apps and files) but I still get an "Error Something went wrong.
I am having trouble logging in Google Backup and Sync on one particular Windows 10 PC in my house.Īll my other PCs could log in to Backup and Sync without problem, but my main PC cannot.
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